OUR PRIVACY POLICY

Your privacy is very important to us. This Privacy Policy describes how our company collects information from all end users of our Internet services (the "Services") those who access some of our Services but do not have accounts ("Visitors") as well as those who may purchase Products and/or pay a monthly service fee ("Customers" or "Members"). It describes what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. Please read this Privacy Policy carefully.

Limited Personal Information We Collect and How It May Be Used

Registration. Members may be asked to provide certain personal information when they sign up for our Products or Services including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process is used to manage each Member's account (such as for billing purposes). This information may be shared in a very limited way with selected third parties, as stated herein, or in special circumstances.

We do not sell or share your private information with any other company for commercial purposes, except for a telephone call center that we may employ to follow up with customers.

However, in instances where our company and a partner jointly promote our Services, we may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion.

In this instance, personal information may not be used by the partner for any other purpose.

Gift Orders. If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient's name, address, and phone number. As above, we may employ a call center to follow up with them.

Order Processing. If you order services or products directly from our company, we use the personal information you provide to process that order.

Emails. When Visitors or Members send email inquiries to our company, the return email address is used to answer the email inquiry we receive.

Customer Surveys. We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of products and services we offer and how we provide them to you.

Aggregate, Non-Personal Information Use. We may take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.

Disclosure for Abuse, Security, Protection of Others or Legal Violations. Also, we may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: credit abuse agencies or services, law enforcement, or to satisfy laws such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or Terms Of Service or other user policies; or to protect our company and our Members and Customers.

Notice to California Residents: Your California Privacy Rights. Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to Privacy@SpeedReadingTrainer.com and please include the phrase "California Privacy Request" in the subject line, and provide us with your name, address and email address. We will respond to you within thirty days of receiving such a request.

Cookies. "Cookies" and How Our Company Uses Them. A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. Our company may use cookies to collect, store, and sometimes track information for purposes stated herein as well as for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.

Commitment to Children's Privacy. Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict use of our Web site to persons eighteen years or older.

Adult Only Use of This Website. YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO LAWFULLY ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON AND MUST IMMEDIATELY LEAVE THIS SITE. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPA).

Parents May Purchase Products for Their Children. Some of our products may be suitable for teenagers, however their parents must visit this site, make the buying decision, and buy it directly for the use of their child, under appropriate parental supervision.

Your Public Disclosure of Information. Please remember that any information you may disclose in any Member Directory Forum or other public areas of our Web sites or the Internet is public information. You should exercise caution when deciding to disclose personal information in these public areas.

Security, and No Guarantee Regarding Hackers. Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control, including encryption of payment information. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information. You agree that we will not be responsible for any damages to you from such third-party illegal actions.

Dispute Resolution by Good Faith Negotiation or Arbitration. We want our customers to be happy, and will work with you if you have any problems. You agree to contact us if you have any questions or problems and to engage in good faith negotiation to achieve satisfactory resolution. If an issue is not resolved, then you agree to use binding arbitration for any claim, dispute or controversy of any kind, whether in contract, tort or otherwise, arising out of or relating to the use of our site, service, information or products.
Arbitration shall be conducted by and under the rules of the American Arbitration Association in Wilmington, Delaware. In order to use our site, our visitors, customers and members give up the right to go to court or have a jury trial. Parties and witnesses may appear by telephone, and the arbitrator shall award attorneys fees and costs to the substantially prevailing party. The arbitrator’s decision shall be final and binding with limited rights of appeal.

Contact. If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this Web site.

Amendments. Our company reserves the right to revise, amend, or modify this policy, our Terms Of Service agreement, and our other policies and agreements at any time and in any manner, by updating this posting. Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.

Updated: June 28, 2009